Legal page

Privacy Policy

This Privacy Policy explains how Bridge Lab collects, uses, and protects information when visitors, buyers, and creators use the website. Bridge Lab is operated under the Bridge Lab brand, and the representative of the platform is Ben.

Data collection notice

We may collect information submitted directly through account forms, contact forms, marketplace activity, and operational communication. This may include name, email address, login details, uploaded listing information, product descriptions, thumbnail or file-related metadata, purchase-related details, support messages, refund-related communication, and other information reasonably required to operate the service.

Account and session information

When account functions are used, Bridge Lab may process login and session-related information in order to keep users signed in, identify account ownership, and support normal marketplace access. This information is used for service operation and account management rather than for public display.

Cookie usage

Bridge Lab may use cookies and similar technologies to support login sessions, maintain user preferences, improve site performance, and help provide a more stable browsing experience.

Analytics notice

We may use analytics tools to understand traffic, page performance, device usage, and how visitors interact with marketplace pages. This information helps us improve usability, navigation, content quality, and overall service operation.

Advertising usage

Bridge Lab may display third-party advertising, including Google AdSense. Advertising providers may use cookies or related technologies to serve ads, limit repeated displays, measure performance, and improve ad relevance according to their own policies.

Payments and third-party processors

When purchases are enabled, payment processing and checkout-related information may be handled by third-party payment services used by Bridge Lab, including Lemon Squeezy or similar providers. We receive only the information reasonably necessary to confirm payment status, support orders, handle service requests, and maintain marketplace operations.

How information may be used

Collected information may be used to operate the marketplace, support account access, respond to inquiries, review service performance, process site communication, review reports or complaints, improve user experience, and maintain advertising or operational functions where applicable.

Communication, reports, and marketplace activity

When creators and buyers use Bridge Lab, certain information may be used to support listing publication, purchase flow, platform communication, support review, refund-related review, and the handling of reports involving copyright, policy concerns, misleading descriptions, abuse, or suspected misuse of the service.

Seller refunds and dispute-related communication

Where a buyer requests a refund or reports a listing problem, Bridge Lab may process the communication needed to understand the issue and route the matter to the seller or other relevant parties. Refund handling may involve seller contact, order review, and communication records kept for service and dispute management purposes.

Public listings and submitted content

Information included in a public listing, such as creator name, product title, descriptive text, category information, and other public-facing submission details, may be displayed as part of normal marketplace operation. Users should avoid submitting private or confidential information in fields intended for public listing display.

Data retention and contact

We retain information for as long as reasonably necessary to operate the service, support accounts and orders, respond to reports, meet legal obligations, resolve disputes, enforce platform rules, and maintain service records related to marketplace activity. Questions about this policy may be sent to bridgelab2025@gmail.com.